Privacy Policy

Effective Date: December 6, 2024

At Rapidrapic, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, https://rapidrapic.com, or use our services. By using our website, you consent to the terms outlined in this policy. If you do not agree with our practices, please do not use our website.

1. Information We Collect

We may collect various types of personal and non-personal information in the following ways:

1.1 Personal Information

When you place an order, create an account, or contact us, we may collect personal information, including:

  • Name: First and last name
  • Contact Information: Email address, phone number, and mailing address
  • Payment Information: Credit/debit card details and payment history (processed securely through payment gateways)
  • Order Details: Products purchased and associated order history

1.2 Non-Personal Information

We may also collect non-personal information, which does not identify you directly, such as:

  • Device Information: IP address, browser type, operating system, and device type
  • Usage Data: Pages visited, time spent on pages, and other browsing activity
  • Cookies and Tracking Technologies: See Section 5 for more details.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Order Fulfillment: To process, ship, and manage your orders and transactions.
  • Customer Support: To respond to inquiries, provide support, and resolve any issues related to your account or orders.
  • Account Management: To create and maintain your user account and manage your preferences.
  • Communication: To send you order confirmations, shipping notifications, and other related communications. You may also receive marketing emails if you opt-in for promotional content.
  • Improving Our Services: To analyze user behavior, improve our website, enhance our products, and optimize the customer experience.
  • Security and Compliance: To protect our website and users from fraud, cyber-attacks, and unauthorized access and to comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following ways:

  • Service Providers: We may share your information with trusted third-party service providers who help us operate our business (e.g., payment processors, shipping companies, website analytics providers). These service providers are contractually obligated to maintain the confidentiality and security of your data and use it only for the purposes specified by us.
  • Legal Requirements: We may disclose your information if required by law or in good faith to comply with legal obligations, protect our rights, or respond to legal processes.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred to the new owner, who will be bound by this Privacy Policy or will provide a similar privacy policy.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the security of your data, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security but commit to using commercially acceptable means to protect your data.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us identify you and provide customized content. You can control cookie preferences through your browser settings.

5.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the operation of our website (e.g., for logging in and shopping cart functionality).
  • Performance Cookies: Used to analyze website traffic and improve user experience.
  • Functional Cookies: Enable features like remembering user preferences.
  • Targeting Cookies: Used for advertising and tracking purposes.

5.2 Third-Party Tracking

We may use third-party services like Google Analytics to gather information on website usage. These services may place their own cookies and collect data independently of Rapidrapic.

6. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can request access to your personal data and update any inaccuracies by contacting us at info@rapidrapic.com.
  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the “unsubscribe” link provided in our emails or contacting us directly.
  • Request Deletion: You may request that we delete your personal data, subject to certain legal exceptions. We will process your request in accordance with applicable laws.

7. Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

8. Changes to This Privacy Policy

Rapidrapic reserves the right to modify or update this Privacy Policy at any time. We encourage you to review this page periodically for any changes. Your continued use of our website after any modifications indicates your acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@rapidrapic.com
Phone: (913) 287-2640
Address: 5524 Clark St, Kansas City, Kansas (KS), 66106

We are committed to protecting your privacy and providing transparency about how we handle your personal data. Thank you for trusting Rapidrapic with your information.